Paris – May 28, 2012 – Momac, a leading provider of customer engagement interface solutions for mobile operators, recently raised €1 million in new funding to accelerate R&D and product development of the company’s multi-screen offering. Already an industry-leader in the development of interactive mobile interfaces, Momac is using the funds to extend its award winning mvolve platform to support tablets, iTVs and web browsers, providing CSP’s with a complete solution for customer engagement and self service interfaces across all major digital touch-points.
Momac continues to build on enormous opportunity in the mobile Customer Experience Management spectrum, partnering with Communication Service Providers to reduce operations costs and drive revenue by creating individualised mobile interfaces that engage and empower customers. On-device self-service solutions are helping CSPs drive up customer satisfaction and ARPU. These plans to extend the capabilities of Momac’s industry-leading mobile platform mvolve to include multiple screens will set the pace for an adaptive and consistent customer experience, opening new possibilities for CSPs to enhance customer engagement.
“True customer engagement comes from being able to interact with your customer via multiple channels in a consistent, personalized and intuitive manner. Whilst we believe that the mobile device will become the primary channel with which to communicate with customers, CSP’s must adopt a coherent multi-channel approach to their communications, and Momac’s mvolve platform will be a powerful solution to address this growing challenge,” says Sham Careem, Momac CEO. “Through new financing, we are giving ourselves resources to expand an already remarkable platform to include multi-screen technology and meet the increasing industry opportunities. Continued backing from investors is a testament to Momac’s market vision and industry-leading technology.
Momac simplifies customer engagement for leading communication service providers. By bridging the technology gap between internal data systems, service offerings, content and on-device user interfaces, Momac allows CSPs to reduce costs, increase revenue and rapidly bring solutions to market. The mvolve platform drives mobile internet and app solutions for leading CSPs and operator groups around the world, including Orange Group, Vodafone, Telefonica, Three, MPN, T-Mobile and more. Operating in 29 countries, Momac has offices in the US, UK, the Netherlands and France.
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