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Founded in 2017, Zaion is a technological solution based on voice, conversational and paralinguistic AI in the customer relationship market in France: 1st player in callbot solutions (call automation)
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It improves customer satisfaction 24 hours a day, 7 days a week, costs reduction (up to 30%) and enhances human resources for call centers (better qualified requests).
Synoptical view
- First investment date
- 2021
Management team
In summary
Zaion has created a complete, proprietary solution that outperforms the others, both for voice recognition and conversation, and to become the leader in AI-based emotion detection technology